About Us
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How long does shipping take?
We process all orders within 1–2 business days. Delivery typically takes 5–15 business days depending on your location. You’ll receive a tracking link once your order ships.
Do you ship internationally?
Yes! We ship worldwide. Shipping times may vary by region, but we do our best to get your order to you quickly and safely.
How much does shipping cost?
We offer free shipping on all orders over $30 USD. For orders below $30, a flat shipping rate of $4.99 applies.
How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can also track your order using the "Track My Order" page on our website.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Customers are responsible for return shipping unless the item is defective or incorrect.
How do I start a return?
Simply email us at mkrenkel67@gmail.com with your order number and reason for return. We’ll respond within 24 hours.
Can I cancel or change my order?
If your order hasn’t shipped yet, we may be able to cancel or make changes. Email us as soon as possible after placing your order.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for secure checkout.
Are your products safe for pets?
Yes. All of our products are selected for quality, safety, and durability. We only partner with trusted manufacturers and pet-safe materials.
Still have questions?
Feel free to reach out to us anytime at mkrenkel67@gmail.com — we’re always happy to help!