Yes! We offer free standard shipping on all orders over $30 within the United States. Orders typically ship within 24-48 hours and arrive in 5-7 business days.

We offer a 30-day money-back guarantee. If you're not completely satisfied, return unused items in original packaging for a full refund. For used items your pet didn't enjoy, contact our support team—we'll work with you to find a solution.

Absolutely! All products are vet-approved and made with non-toxic, pet-safe materials. We clearly label ingredients and materials, and offer hypoallergenic options. Always consult your vet for specific health concerns.

Domestic orders arrive in 5-7 business days (standard shipping). Expedited options available for 2-3 day or next-day delivery. International shipping takes 10-15 business days to select countries.

Yes! You'll receive a tracking number via email within 24-48 hours of placing your order. Track your package anytime through the link provided or your account dashboard.